Allergic Asthma AR app – communication, training and patient education tool

Novartis Asthma AR app - Hatch Australia


Educate time-pressured doctors with an engaging learning experience that builds greater understanding of the benefits of early phase intervention for allergic asthma.  


Our solution needed to address a few challenges. 


  1. Access: Novartis medical liaison specialists (MSLs) were finding it increasingly difficult to gain access time-pressured doctors. 

  2. Quick & Compelling Medical Story: When they did gain access, they needed to provide compelling new information very quickly about a treatment doctors feel they already understand as it has been on the market for some time.

  3. Learning Experience:  MSLs needed to build their confidence to engage doctors in deeper conversations about the benefits of early phase intervention of allergic asthma.


Hatch developed a flexible, visually engaging, interactive education tool delivered as an Augmented Reality App.  

The App provides doctors with a valuable learning and communication tool to visually explain the physiology of allergic asthma to their patients. With 3D models of the lungs zooming right down to the cellular level, doctors and patients can see the Mode of Action (MoA) of the treatment and discuss how it works to prevent the onset of allergic asthma.

To gain doctor interest quickly during an initial 2-minute interaction, we designed the medical story to work in chapters which can be accessed in any order via a simple, graphic timeline during the conversation.  

The App is also being used as a ready-to-use training tool to educate Novartis pharmaceutical teams on the allergic asthma medical story, to deepen their understanding and build their confidence for their discussions with doctors.

Early Feedback

The Asthma AR App has been received well by the team and customers… It has helped the team raise interest with customers (doctors) and create opportunities to have more in-depth discussions.  We are seeing that the messages are being delivered more frequently since the App than in the past.


Quite a few customers have also expressed interest in using it with their medical students or with their nurses/others as appropriate, to explain the physiology of allergic asthma.

Ratnaji Rao Nagulapati - National Sales Manager


Providing doctors with a high-end, easy to use and engaging interactive learning tool that enhances their communication with their patients, has helped Novartis teams gain access to doctors and to have more informed conversations about allergic asthma and the benefits of the treatment.

With this App, Novartis now have a communication channel to doctors all around the world, that can be updated remotely with new or additional information at any time, with no effort required by busy doctors.


Key Services

  • Medical Story Scripting & Experience Design

  • Experience Design - UX and UI

  • Photorealistic, fully optimised AR ready 3D models 

  • Developed foriPad and Android Tablets

  • Password Access

  • Available on AppStore and Google Play 


Key Tech 

  • Developed in Game Engine - Unity

  • ARKit & AR Core

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